Last Updated: November 17, 2025

At Vogexceptional World, your trust is the cornerstone of our relationship. We are committed to protecting your privacy with the same meticulous care we bring to crafting every premium suit.

This Privacy Policy explains how Vogexceptional World (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit vogexceptionalworld.com or make a purchase.

We comply with the Nigeria Data Protection Regulation (NDPR), the UK GDPR, the Canadian PIPEDA, and applicable U.S. state privacy laws (including CCPA/CPRA where relevant).

1. Information We Collect

Personal Information you provide

  • Name, billing/shipping address, email address, phone number
  • Payment details (processed securely via Stripe or PayPal – we never store full card numbers)
  • Account login credentials (if you create an account)
  • Measurements and style preferences for future orders

Automatically collected information

  • IP address, browser type, device information
  • Pages visited, time spent, and referral source
  • Cookies and similar tracking technologies (Google Analytics, Facebook Pixel, etc.)

2. How We Use Your Information

  • To process and fulfil your orders (including shipping and customs clearance)
  • To communicate with you about your order, deliveries, and exclusive collections
  • To send marketing emails (only if you opt-in) featuring new arrivals and private sales
  • To improve our website, products, and customer experience
  • To detect and prevent fraud or unauthorized activity

3. Sharing Your Information

We only share your data with trusted partners who help us operate:

  • Payment processors: Stripe, PayPal
  • Shipping carriers: DHL, FedEx, UPS, or local couriers
  • IT & hosting: Namecheap (our hosting provider)
  • Analytics: Google Analytics, Facebook Pixel
  • Email service: Mailchimp or similar (only for subscribers)

We never sell your personal data to third parties.

4. Cookies & Tracking

We use essential cookies for site functionality (cart, checkout) and optional performance/marketing cookies. You can manage preferences via the cookie banner on your first visit or at any time through our Cookie Settings link in the footer.

5. Your Rights

Depending on your location, you have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for marketing emails
  • Request restriction or portability of your data
  • Lodge a complaint with your local data protection authority

To exercise any right, email us at care@vogexceptionalworld.com.

6. Data Security & Retention

  • All transactions are encrypted with industry-standard SSL/TLS (HTTPS)
  • We retain your data only as long as necessary for order fulfilment, legal requirements, or legitimate business purposes (typically up to 7 years for tax records).

7. International Transfers

Data may be processed in Nigeria and other countries where our service providers operate. We ensure appropriate safeguards are in place.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy periodically. The latest version will always be posted here with the updated date.

10. Contact Us

Questions or requests regarding your privacy?

Email: care@vogexceptionalworld.com
Phone: +234 816 782 2586 (Mon–Fri, 9 AM–5 PM WAT)
Address: Vogexceptional World, Lagos, Nigeria

Thank you for trusting Vogexceptional World with both your style and your privacy.

— The Vogexceptional World Team