Terms and Conditions
Last Updated: November 17, 2025
Welcome to Vogexceptional World. By accessing vogexceptionalworld.com or placing an order, you agree to be bound by these Terms and Conditions.
1. General
- These terms govern all use of our website and purchases.
- We reserve the right to update these terms at any time. The latest version is always posted here.
- The laws of the Federal Republic of Nigeria govern these terms, without regard to conflict of law principles.
2. Ordering & Payment
- All prices are listed in USD (or your selected currency) and include VAT where applicable.
- We accept payment via Stripe, PayPal, and major credit/debit cards.
- Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
- Payment is taken at checkout. No suit will be dispatched until payment is fully cleared.
3. Product Availability & Accuracy
- We strive to display colours, fabrics, and measurements accurately, but slight variations may occur due to screen settings and artisanal craftsmanship.
- In the rare event an item is out of stock after your order, we will notify you immediately and offer a full refund or suitable alternative.
4. Shipping & Delivery
- We ship worldwide with tracked, insured couriers (DHL, FedEx, UPS).
- Delivery timelines are estimates only. We are not liable for delays caused by customs, courier issues, or force majeure.
- Customs duties and import taxes (if applicable) are the customer’s responsibility and are non-refundable.
5. Returns & Refunds
- Please refer to our separate Return Policy for full details.
- Custom-made, monogrammed, or final-sale items are non-returnable.
6. Intellectual Property
- All content, photography, designs, and branding on this website are the exclusive property of Vogexceptional World.
- You may not reproduce, distribute, or use our content for commercial purposes without written permission.
7. Limitation of Liability
- To the fullest extent permitted by law, Vogexceptional World shall not be liable for indirect, incidental, or consequential damages.
- Our total liability shall not exceed the amount you paid for the product in question.
8. Force Majeure
We are not responsible for failure to fulfil obligations due to events beyond our control (war, natural disasters, pandemics, customs delays, etc.).
9. Contact Information
For any questions regarding these Terms:
Email: care@vogexceptionalworld.com
Phone: +234 816 782 2586 (Mon–Fri, 9 AM–5 PM WAT)
Address: Vogexceptional World, Lagos, Nigeria
10. Entire Agreement
These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and Vogexceptional World.
Thank you for choosing Vogexceptional World — where every gentleman becomes exceptional.
— The Vogexceptional World Team